In a praiseworthy attempt to help those affected by the recent flooding HMRC have launched a dedicated helpline 0800 904 7900. The helpline is available Monday to Friday 8am to 8pm, Saturday and Sunday 8am to 4pm.
In order to help HMRC have promised:
- to agree instalment arrangements where taxpayers are unable to pay as a result of the floods;
- to agree a practical approach when individuals and businesses have lost vital records due to the floods;
- to suspend debt collection procedures for those affected by the floods; and
- to cancel penalties when the taxpayer has missed statutory deadlines.
If you use the helpline please let us know your experience so that we can monitor its effectiveness and share it with other users.