We are looking for an organised and experienced part-time receptionist to provide an exceptional service to clients, directors and other colleagues in a client facing role.
Role Profile
To assist the Senior Administrator with the day to day running of the reception area and administration tasks in the Swindon office. To provide a professional and harmonious environment for visitors and employees of the company on the phone and face to face, ensuring reception duties are carried out to a high standard.
Reporting to: Senior Administrator, Swindon
Job description
- Meet, greet and announce visitors to the Swindon office
- Provide refreshments
- Arranging lunch for meetings as required
- Answer, screen and redirect calls and forward messages
- Contacting clients to collect records when required
- Taking card payments from clients when required
- Deal with daily post in and out
- Train other staff to cover reception when required
- Printing, photocopying and scanning as required
- Assist with deliveries to and from the office
- Assist with monitoring and topping up office supplies
- Office housekeeping duties e.g. ensure refreshments area is stocked and in date, clean and tidy
- Ad hoc admin duties as required
- Be mindful of and adhere to health and safety requirements
- Be mindful of and adhere to GDPR requirements
Person specification
- Previous experience in a similar role is preferred
- Essential: Microsoft Office
- Preferred: Experience of using CRM systems, client database.
Other skills
- Excellent attention to detail
- Proactive and solutions focused
- Excellent communication skills at all levels
- Excellent customer service skills
- Able to maintain confidentiality at all times
- Empathic and willingness to support others
- Good organisation skills and ability to multi task
- Excellent time management
- Reliable and trustworthy
- Capacity to learn new skills
- Flexible approach to the demands of the working day
Working arrangements
The working week: Potentially full days on a Monday to Wednesday, but we would consider part days for the right candidate.
Location: Dorcan Business Village, Swindon
Benefits
- 22 days holiday plus usual public holidays FTE
- Purchased leave
- Health care and wellbeing programme
- Enhanced pension options
- Life assurance x 4
- Enhanced maternity and paternity pay
- Enhanced sick pay
- Cycle to work scheme
- Professional subscriptions paid for x 2
- Standard optical test expenses
Apply now
To be considered for this role we ask that you demonstrate in a cover letter why the role is of interest to you and the value you would bring to our firm. Employment with us is subject to having the right to work in the UK and satisfactory references.
Please send your CV and cover letter in the first instance to Hayley Gibbons h.gibbons@uhy-rossbrooke.com