UHY Ross Brooke Chartered Accountants

Part-time Receptionist – Swindon Office

We are looking for an organised and experienced part-time receptionist to provide an exceptional service to clients, directors and other colleagues in a client facing role.

Role Profile

To assist the Senior Administrator with the day to day running of the reception area and administration tasks in the Swindon office. To provide a professional and harmonious environment for visitors and employees of the company on the phone and face to face, ensuring reception duties are carried out to a high standard.

Reporting to: Senior Administrator, Swindon

Job description

  • Meet, greet and announce visitors to the Swindon office
  • Provide refreshments
  • Answer, screen and redirect calls and forward messages
  • Deal with daily post in and out
  • Maintaining client Customer Relationship Management (CRM) system – adding, updating and removing clients
  • Sending documents for signature and return via Virtual Cabinet Portal
  • Typing correspondence when required
  • Printing, photocopying and scanning as required
  • Assist with deliveries to and from the office
  • Assist with monitoring and topping up stationery
  • Office housekeeping duties e.g. ensure refreshments area is stocked, clean and tidy
  • Ad hoc admin duties as required
  • Be mindful of and adhere to health and safety requirements
  • Be mindful of and adhere to GDPR requirements

Person specification

  • Previous experience in a similar role is preferred
  • Essential: Microsoft Office
  • Preferred: Experience of using CRM systems, client database.

Other skills

  • Excellent attention to detail
  • Proactive and solutions focused
  • Excellent communication skills at all levels
  • Excellent customer service skills
  • Able to maintain confidentiality at all times
  • Empathic and willingness to support others
  • Good organisation skills and ability to multi task
  • Excellent time management
  • Reliable and trustworthy
  • Capacity to learn new skills
  • Flexible approach to the demands of the working day

Working arrangements

The working week: 20 hours per week Monday to Friday. Morning or afternoon with core hours spanning 12pm until 2pm

Location: Dorcan Business Village, Swindon

Benefits

  • 22 days holiday plus usual public holidays FTE
  • Purchased leave
  • Health care and wellbeing programme
  • Enhanced pension options
  • Life assurance x 4
  • Enhanced maternity and paternity pay
  • Enhanced sick pay
  • Cycle to work scheme
  • Professional subscriptions paid for x 2
  • Standard optical test expenses
  • Free onsite parking

Apply now

To be considered for this role we ask that you demonstrate in a cover letter why the role is of interest to you and the value you would bring to our firm. Employment with us is subject to having the right to work in the UK and satisfactory references.

Please send your CV and cover letter in the first instance to Jan Penny, HR Manager – j.penny@uhy-rossbrooke.com

Talk to us

Newbury: 01635 555666
Abingdon: 01235 251252
Swindon: 01793 610008
Hungerford: 01488 682546